1. INFORMATION WE COLLECT
European Fintech LLC collects personal information when you register for an account with us. Personal information gathered in connection with registering for an account on our Site includes name, email address, password, phone number, address, or other access credentials. Credit and debit card information submitted in connection with purchasing our subscription plan is processed by third-party vendors and is not shared with European Fintech LLC. We automatically collect certain information when you use our Site. This information may include:
- “Clickstream” data, including information regarding which of our web pages you access, the frequency of such access, and your product and service preferences;
- Device information, including hardware model, operating system, browser, or IP address; and
- Mobile device information, including telephone number, the unique device identifier assigned to that device, mobile carrier, or other device attributes.
Tracking information might be automatically collected by us on all visitors to our Site. This information consists of both individual and aggregated tracking information and is automatically gathered using “cookies.” A cookie is a small data file containing information that is written on the user’s hard drive by a web server and used to track the pages visited.
2. USE OF INFORMATION
We may use the information we collect to:
- Enhance users’ experience on our Site
- Improve our content;
- Ensure the technical functioning of our Site;
- Evaluate your eligibility for Services;
- Facilitate our internal business operations, including assessing and managing risk and fulfilling our legal and regulatory obligations;
- Notify you about changes to our Site, Services or Policies;
Respond to your requests and otherwise fulfill any purpose for which you provide it to us;
- Effectuate or enforce a transaction or agreement; or
- For any other business purposes permitted under the law.
- Help demonstrate the usability or features of the platform, for example quotes placed on the website. If we do this we will anonymise personal details or seek your permission to use your real information (and possibly even a picture!).
3. DISCLOSURE OF YOUR PERSONAL INFORMATION
European Fintech LLC does not sell or disclose personal information about you described above to other people or non-affiliated partners, except to provide you with products or services, when we have your permission, or under the following circumstances:
To comply with applicable laws and regulations, for instance, when responding to a subpoena or similar legal process, to protect against fraud, or otherwise cooperate with law enforcement or regulatory authorities.
We may also disclose your information if we believe it is necessary to protect the rights, property, or safety of European Fintech LLC, our customers or others, or to enforce our contractual rights.
We provide the information on a confidential basis to non-affiliated companies we engage as contractors or agents to perform services for us, such as maintaining software or administering payments. Information will be shared with these third parties only to the extent reasonably necessary for them to perform services on our behalf, and pursuant to confidentiality obligations.
4. CHANGES TO YOUR INFORMATION
While we make every effort to ensure that all information we hold about you is accurate, complete, and up-to-date, you can help us by promptly notifying us if there are any changes to your information.
5. INFORMATION SECURITY: HOW WE PROTECT YOUR PRIVACY
We are committed to protecting the privacy and confidentiality of your personal information and have implemented suitable security policies, rules, and technical measures to protect and safeguard your personal information under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. Any of our employees and data processors that have access to, and are associated with the processing of your personal information, are obliged to respect the confidentiality of your information.
6. THIRD-PARTY LINKS
7. CHILDREN’S PRIVACY
The information and services provided by us on our Site are not intended for children. We do not knowingly collect, use, or share any information from anyone under the age of 13 years. If we become aware that a child under 13 has provided us with personal information, we take steps to delete such personal information.
8. CHANGES TO POLICY
9. CONTACT US
If you require further information regarding our privacy policies and practices, please contact us at [email protected]
Privacy is our priority
What types of personal information do we collect?
When you apply for, open, or maintain an account with us, or when you agree to allow us to provide personalized advisory services, we collect the following types of information: Information you provide online and on applications or other forms, or through discussions we have with you or your representatives, such as your name, address, date of birth, investment experience, risk tolerance, and any information about your personal investment goals or objectives. Information about your transactions with or through us, such as your account balance, trading activity, and account history, if applicable.
Why Do We Collect Personal Information?
We use and disclose personal information for the purposes that we have disclosed to you, except as otherwise permitted by law. We will request your consent before we use or disclose your information for any materially different purpose. Unless specifically described below, consent may be obtained in any legally sufficient method.
For example, depending on the circumstance and the laws of your jurisdiction, consent may be obtained by providing you with notice and the opportunity to opt-out. In general, we collect, use and disclose personal information to meet the needs of our customers and for our business purposes, including:
- To provide the products and services you request;
- The day-to-day operation and maintenance of accounts and services;
- Collection of amounts outstanding from you;
- To tell you about services or other related products and services offered by us; • to manage our websites an
- To understand our customers and their needs; • to learn about our markets and design and improve our services and related products;
- To administer and process any request for information or job application;
- To comply with our regulatory and legal obligations, including but not limited to warrants, subpoenas and court orders or to meet government tax reporting requirements;
- To contact you (including by way of e-mail), including:
- In response to your inquiries and comments, and to safeguard your interests;
- To provide you with information about our products and services, or those of others, that you may be interested in;
- To investigate suspicious activities; and
- To protect our rights and property. We may collect personal information from visitors to our websites and individuals who participate in a promotion, contest or survey (including online or via telephone).
We may use this information to advise them of products, services and other marketing materials which may be of interest to them. We may also invite visitors to participate in market research, surveys and similar activities. In the event we propose to buy or sell any business or assets, we may disclose your information in an anonymized form.
This information would only be disclosed to a prospective buyer or seller and would also be anonymized. In the event of an acquisition or merger we will give you notice if, and before, there is any transfer of information.
Where do we store personal information?
Generally, the personal information that we collect from you will be stored in the United States and other countries, which may have different privacy laws and standards than those in your country of residence. It is important to note that some or all of your personal information provided to third party service providers may be held in countries other than your own, including in particular the United States.
You acknowledge and understand that your personal information will be subject to the applicable laws of each such jurisdiction, which may not provide for the same protection as your country of residence. For example, government entities in the United States and other countries may have certain legislative rights to access your personal information.
If you have questions about our policies and practices with respect to service providers outside your jurisdiction, including the collection, use, disclosure or storage of such personal information by our service providers worldwide, you may contact our Chief Privacy Officer by e-mail at [email protected].
Information you provide online and on applications or other forms, or through discussions we have with you or your representatives, such as your name, address, date of birth, investment experience, risk tolerance, and any information about your personal investment goals or objectives. Information about your transactions with or through us, such as your account balance, trading activity, and account history, if applicable.
How do we protect the confidentiality and security of personal information?
We maintain reasonable physical, electronic, and procedural safeguards to protect your personal information. We place your account information on the secure portion of our website, using firewalls and other security technology to protect our network and systems from external attacks, and we require you to enter a unique user name and password to access your account information online.
Our servers are enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the personal information that you provide or access during a secure session (look for the padlock icon on your browser). In addition, if you access information online, we use digital certificate services to authenticate that you are transacting with our website and not the website of an impostor.
Our employees and third party service providers have access to your personal information only on a “need to know” basis. We conduct regular internal audits of our business practices and procedures in order to protect your personal information.
How can customers access and update their personal information or correct any inaccuracy?
As a customer, you can access and update certain personal information that we collect about you. You may log on to our website using your user name and password. From the home page, click on you user name in the upper right and select the Account tab. We shall make every reasonable effort to maintain your personal information in an accurate, complete and up-to-date form.
If you believe that your personal information is inaccurate, incomplete or out-of-date, you may request a correction at any time. Unless we have your personal information in our capacity as a third-party administrative record keeper, when you successfully demonstrate that your personal information is inaccurate or incomplete, we will correct or update the information as required.
Please note that before we are able to provide you with any information or correct any inaccuracies we may ask you for additional information to verify your identity. We will only use this information to verify your identity.
Our website is not targeted to children under the age of 13 and we do not intentionally collect personal information from children under the age of 13. If we discover that a child under the age of 13 has provided us with personal information through this website, we will take reasonable steps to delete the information. If you believe we may have accidentally received personal information from a child under the age of 13, please contact us immediately.
What should I know about "cookies"?
“Cookies” are small amounts of data that a website can send to your web browser and store on your computer. Our cookies do not contain personal information about you. TrailingCrypto Inc will not store identifying personal information in website cookies. You do have control over cookies.
Most Web browsers can be set to notify you when an HTML cookie is placed on your computer. You can manually delete HTML cookies and set most browsers to refuse to accept HTML cookies, although doing so may affect your website experience.
Updates to This Policy
TrailingCrypto may amend this policy from time to time. The revisions will take effect on the date of publication of the amended policy, as stated. We will notify you through our website of any material changes to the policy.
In the event that the changes we make to the policy are substantial or affect the personal information we have already collected in accordance with this policy, you will be entitled to withdraw your consent to such personal information handling practices provided such consent is not necessary for us to provide to you the services or products you have requested.